General Terms and Conditions (GTC)
P7 Global Office Berlin
W & O Real Estate & Spaces GmbH
As of: July 27, 2026
⸻
§ 1 Provider
The provider of the following services is:
W & O Real Estate & Spaces GmbH
Prenzlauer Allee 7
10405 Berlin
Phone: +49 30 556 43 446
Email: info@p7globaloffice.berlin
Web: https://p7globaloffice.berlin
Managing Directors:
Gökan Ozan
Enrico Wöhlert
These General Terms and Conditions apply to all contracts between W & O Real Estate & Spaces GmbH (hereinafter “Provider”) and its customers (hereinafter “Customer”).
Deviating conditions of the Customer shall only apply if they have been expressly confirmed in writing.
⸻
§ 2 Subject Matter of the Contract
The Provider provides – depending on the booked tariff – in particular the following services:
* Virtual business address
* Registered business address
* Mail reception
* Mail forwarding
* Digital scanning service
* Coworking workstations
* Flexible workstations
* Day offices
* Meeting rooms
* Seminar rooms
* Event spaces
* Additional services according to the service description
There is no entitlement to specific premises or specific workstations unless this has been expressly agreed.
⸻
§ 3 Conclusion of Contract
The contract is concluded by
* online booking,
* written order,
* acceptance of an offer,
* written confirmation,
* or payment of the first invoice amount.
By concluding the contract, the Customer confirms that all information provided is complete and truthful.
⸻
§ 4 Identity Verification
The Provider is entitled to request the following documents before the start of the contract or during the contract term:
* Identity card or passport
* Business registration
* Extract from the commercial register
* Articles of association
* Powers of attorney
* Beneficial owners
* Other legally required evidence
If required documents are not submitted despite a request, the Provider may refuse services or terminate the contract without notice.
⸻
§ 5 Business Address
The provided business address may be used exclusively for the company or person designated in the contract.
In particular, the following is prohibited:
* Use by third parties
* Registration of additional companies without consent
* Use for shell companies
* Use for letterbox companies
* Use for fake shops
* Use for fraudulent or criminal purposes
* Receipt of private mail from third parties
The Provider is entitled to verify the actual use at any time.
⸻
§ 6 No Guarantee of Official Recognition
The Provider provides a registered business address.
However, the Provider does not guarantee that
authorities will recognize or accept the address in each individual case.
The decision on this is made exclusively by the respective competent authorities.
Likewise, the Provider assumes no guarantee that the services offered are suitable for every type of business, profession, or activity requiring a permit.
The Customer is responsible for
* complying with all legal requirements,
* obtaining necessary permits,
* fulfilling all reporting obligations.
⸻
§ 7 Prices and Payment Terms
The prices published at the time of booking shall apply.
Billing is generally carried out monthly in advance.
Payment is made via the agreed means of payment, in particular by SEPA direct debit via Stripe.
In the event of returned direct debits, a processing fee of €5.00 plus the actual bank costs incurred will be charged.
In the event of default of payment, the Provider is entitled to
* suspend services,
* block access,
* withhold mail delivery,
* terminate contracts without notice.
⸻
§ 8 Mail Handling Service
The Provider accepts letters, registered mail, and standard postal items.
In particular, the following will not be accepted:
* Bulky goods
* Cash-on-delivery shipments
* Hazardous materials
* Prohibited shipments
Packages will only be accepted if this is part of the booked tariff or has been expressly agreed.
Mail forwarding is carried out according to the booked tariff.
The scanning service is performed regularly, but not in real time.
The Customer remains responsible for meeting deadlines and checking their mail regularly.
Liability for missed deadlines is excluded to the extent permitted by law.
Uncollected shipments may be returned after the storage period has expired or disposed of for a fee.
⸻
§ 9 Use of the Premises
The use of the rooms is based on
* the booked tariff,
* the opening hours,
* the house rules,
* the booking system.
Workstations are available exclusively to registered members according to their booking.
There is no entitlement to a specific workstation.
⸻
§ 10 Meeting Rooms and Event Spaces
Bookings are subject to availability.
In the event of late arrival, the duration of use will be reduced accordingly.
The Customer is liable for all damage caused by them or their guests.
Special cleaning will be charged separately.
Legal capacity limits for persons must be observed.
⸻
§ 11 – Use of Coworking and Common Areas
1. Usage Times
The use of the coworking and common areas is generally permitted Monday to Friday from 9:00 AM to 5:00 PM during regular opening hours. This excludes public holidays as well as announced operational, closing, or special times. An entitlement to use outside of opening hours only exists if this has been expressly agreed in writing.
2. Availability of Workstations
The coworking membership entitles the user to use a free workstation subject to availability. Unless a specific or fixed workstation has been expressly agreed, there is no entitlement to a specific workstation, room, or seat. Permanent reservation or occupancy of workstations is not permitted.
3. Guests and Visitors
The reception of guests, customers, business partners, or other visitors in the coworking and common areas is only permitted after prior consultation and consent of the operator. The membership does not entitle the member to independently or permanently provide the premises or workstations to third parties. The member is liable within the framework of legal regulations for persons invited by them.
4. Meeting and Conference Rooms
The use of meeting, conference, or discussion rooms is not automatically part of the coworking use, unless otherwise agreed in the respective tariff. Use is subject to prior booking and availability. Discounts applicable to members do not constitute an entitlement to a specific availability.
5. Proper Use and Consideration
The premises, furniture, technical equipment, and community facilities must be used with care and exclusively for their intended purpose. Other members must not be impaired, in particular by excessive volume, long telephone calls in common areas, inappropriate behavior, or other significant disturbances.
6. Personal Items
Personal items, documents, technical devices, or other property may only remain on the premises outside of the respective usage time with the express consent of the operator. The operator is liable for the loss, theft, or damage of personal items exclusively within the framework of legal regulations.
7. Internet and Technical Facilities
The provision of Wi-Fi, internet access, and other technical facilities is carried out within the scope of operational and technical possibilities. Continuous, fault-free, or uninterrupted availability is not owed. The member is obliged to use the internet and technical facilities exclusively within the framework of legal regulations. Illegal downloads, copyright infringements, cyberattacks, or other abusive uses are prohibited.
8. Security and Access
Means of access, keys, access codes, or other access authorizations must not be passed on to unauthorized third parties. Doors and secured areas must not be held open or made accessible for strangers.
9. Domiciliary Rights
The operator exercises domiciliary rights in all premises. The reasonable instructions of the operator and their employees must be followed. In the event of significant or repeated violations of the house rules, these GTC, or the legitimate interests of other users, the use of the premises may be temporarily prohibited. Further contractual and legal rights, in particular the right to termination for good cause, remain unaffected.
10. Operational Restrictions
The operator is entitled to temporarily block individual workstations or areas for objective reasons, in particular due to maintenance, repair, cleaning, security, or event measures, or to adjust the use organizationally. The legitimate interests of the members will be appropriately taken into account.
11. No Transfer of Membership
The membership and the associated right of use are personal or related to the registered company and may not be transferred to other persons or companies or left to third parties for use without the prior consent of the operator.
12. Commercial Activity and Legal Regulations
The member is responsible for ensuring that the business or professional activity carried out by them is legally permissible and that all necessary official permits, authorizations, or registrations are in place. The use of the premises for illegal or immoral activities, or activities significantly contrary to the interests of the operator, is prohibited.
§ 12 Domiciliary Rights
The Provider exercises domiciliary rights.
Persons may be excluded in particular in the event of
* disruptions to operations,
* insults,
* aggressive behavior,
* violations of the house rules,
* misuse of services,
* criminal acts.
⸻
§ 13 Misuse and Termination Without Notice
The Provider is entitled to terminate contracts without notice, in particular in the event of
* fraud
* suspicion of money laundering
* identity theft
* use for illegal purposes
* use for third parties
* shell companies
* repeated default of payment
* false information
* violations of official regulations
The Provider is entitled to inform competent authorities about relevant facts, provided that there is a legal obligation to do so or this is legally permissible.
⸻
§ 14 Video Surveillance
The entrance area and publicly accessible areas may be monitored by video.
Monitoring of meeting rooms or coworking workstations does not take place.
Storage is carried out exclusively in accordance with legal data protection regulations.
⸻
§ 15 Liability
The Provider is liable without limitation in the event of intent and gross negligence.
In the case of slight negligence, the Provider is liable exclusively for the breach of essential contractual obligations and only for the contractually typical foreseeable damage.
Liability for
* loss of data,
* lost profit,
* indirect damage,
* lost valuables,
* official decisions,
* delays by external delivery services
is excluded – to the extent permitted by law.
⸻
§ 16 Force Majeure
If the Provider cannot provide services or can only provide them to a limited extent due to force majeure (e.g., natural disasters, fire, water damage, power outages, pandemics, strikes, official orders, or comparable events), no claims for damages by the Customer shall exist for the duration of the impairment.
⸻
§ 17 Data Protection
The Provider processes personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the privacy policy.
The scanning service is carried out exclusively on behalf of the Customer.
⸻
§ 18 Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal.
With the express consent of the Customer, the Provider may begin the execution of the services before the expiry of the withdrawal period.
In this case, the right of withdrawal may expire prematurely in accordance with legal regulations.
For entrepreneurs (§ 14 BGB), there is no right of withdrawal.
⸻
§ 19 Final Provisions
German law shall apply exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is Berlin.
Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.
The invalid provision shall be replaced by the statutory regulation.
⸻
Cancellation Policy
Right of Withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the conclusion of the contract.
The withdrawal must be addressed to:
W & O Real Estate & Spaces GmbH
Prenzlauer Allee 7
10405 Berlin
Email:
info@p7globaloffice.berlin
Consequences of Withdrawal
In the event of an effective withdrawal, all payments received will be refunded within fourteen days.
Premature Expiry
The right of withdrawal may expire prematurely in accordance with § 356 BGB if the Customer has expressly requested that the Provider begin the service before the expiry of the withdrawal period, and the Customer has confirmed that they are aware of the expiry of the right of withdrawal.
This applies in particular to:
* Activation of the business address
* Scanning service
* Mail handling service
* Digital access
* Coworking memberships
* One-time services
For entrepreneurs, there is no 14-day right of withdrawal.
P7 Global Office Berlin
W & O Real Estate & Spaces GmbH
As of: July 27, 2026
⸻
§ 1 Provider
The provider of the following services is:
W & O Real Estate & Spaces GmbH
Prenzlauer Allee 7
10405 Berlin
Phone: +49 30 556 43 446
Email: info@p7globaloffice.berlin
Web: https://p7globaloffice.berlin
Managing Directors:
Gökan Ozan
Enrico Wöhlert
These General Terms and Conditions apply to all contracts between W & O Real Estate & Spaces GmbH (hereinafter “Provider”) and its customers (hereinafter “Customer”).
Deviating conditions of the Customer shall only apply if they have been expressly confirmed in writing.
⸻
§ 2 Subject Matter of the Contract
The Provider provides – depending on the booked tariff – in particular the following services:
* Virtual business address
* Registered business address
* Mail reception
* Mail forwarding
* Digital scanning service
* Coworking workstations
* Flexible workstations
* Day offices
* Meeting rooms
* Seminar rooms
* Event spaces
* Additional services according to the service description
There is no entitlement to specific premises or specific workstations unless this has been expressly agreed.
⸻
§ 3 Conclusion of Contract
The contract is concluded by
* online booking,
* written order,
* acceptance of an offer,
* written confirmation,
* or payment of the first invoice amount.
By concluding the contract, the Customer confirms that all information provided is complete and truthful.
⸻
§ 4 Identity Verification
The Provider is entitled to request the following documents before the start of the contract or during the contract term:
* Identity card or passport
* Business registration
* Extract from the commercial register
* Articles of association
* Powers of attorney
* Beneficial owners
* Other legally required evidence
If required documents are not submitted despite a request, the Provider may refuse services or terminate the contract without notice.
⸻
§ 5 Business Address
The provided business address may be used exclusively for the company or person designated in the contract.
In particular, the following is prohibited:
* Use by third parties
* Registration of additional companies without consent
* Use for shell companies
* Use for letterbox companies
* Use for fake shops
* Use for fraudulent or criminal purposes
* Receipt of private mail from third parties
The Provider is entitled to verify the actual use at any time.
⸻
§ 6 No Guarantee of Official Recognition
The Provider provides a registered business address.
However, the Provider does not guarantee that
authorities will recognize or accept the address in each individual case.
The decision on this is made exclusively by the respective competent authorities.
Likewise, the Provider assumes no guarantee that the services offered are suitable for every type of business, profession, or activity requiring a permit.
The Customer is responsible for
* complying with all legal requirements,
* obtaining necessary permits,
* fulfilling all reporting obligations.
⸻
§ 7 Prices and Payment Terms
The prices published at the time of booking shall apply.
Billing is generally carried out monthly in advance.
Payment is made via the agreed means of payment, in particular by SEPA direct debit via Stripe.
In the event of returned direct debits, a processing fee of €5.00 plus the actual bank costs incurred will be charged.
In the event of default of payment, the Provider is entitled to
* suspend services,
* block access,
* withhold mail delivery,
* terminate contracts without notice.
⸻
§ 8 Mail Handling Service
The Provider accepts letters, registered mail, and standard postal items.
In particular, the following will not be accepted:
* Bulky goods
* Cash-on-delivery shipments
* Hazardous materials
* Prohibited shipments
Packages will only be accepted if this is part of the booked tariff or has been expressly agreed.
Mail forwarding is carried out according to the booked tariff.
The scanning service is performed regularly, but not in real time.
The Customer remains responsible for meeting deadlines and checking their mail regularly.
Liability for missed deadlines is excluded to the extent permitted by law.
Uncollected shipments may be returned after the storage period has expired or disposed of for a fee.
⸻
§ 9 Use of the Premises
The use of the rooms is based on
* the booked tariff,
* the opening hours,
* the house rules,
* the booking system.
Workstations are available exclusively to registered members according to their booking.
There is no entitlement to a specific workstation.
⸻
§ 10 Meeting Rooms and Event Spaces
Bookings are subject to availability.
In the event of late arrival, the duration of use will be reduced accordingly.
The Customer is liable for all damage caused by them or their guests.
Special cleaning will be charged separately.
Legal capacity limits for persons must be observed.
⸻
§ 11 – Use of Coworking and Common Areas
1. Usage Times
The use of the coworking and common areas is generally permitted Monday to Friday from 9:00 AM to 5:00 PM during regular opening hours. This excludes public holidays as well as announced operational, closing, or special times. An entitlement to use outside of opening hours only exists if this has been expressly agreed in writing.
2. Availability of Workstations
The coworking membership entitles the user to use a free workstation subject to availability. Unless a specific or fixed workstation has been expressly agreed, there is no entitlement to a specific workstation, room, or seat. Permanent reservation or occupancy of workstations is not permitted.
3. Guests and Visitors
The reception of guests, customers, business partners, or other visitors in the coworking and common areas is only permitted after prior consultation and consent of the operator. The membership does not entitle the member to independently or permanently provide the premises or workstations to third parties. The member is liable within the framework of legal regulations for persons invited by them.
4. Meeting and Conference Rooms
The use of meeting, conference, or discussion rooms is not automatically part of the coworking use, unless otherwise agreed in the respective tariff. Use is subject to prior booking and availability. Discounts applicable to members do not constitute an entitlement to a specific availability.
5. Proper Use and Consideration
The premises, furniture, technical equipment, and community facilities must be used with care and exclusively for their intended purpose. Other members must not be impaired, in particular by excessive volume, long telephone calls in common areas, inappropriate behavior, or other significant disturbances.
6. Personal Items
Personal items, documents, technical devices, or other property may only remain on the premises outside of the respective usage time with the express consent of the operator. The operator is liable for the loss, theft, or damage of personal items exclusively within the framework of legal regulations.
7. Internet and Technical Facilities
The provision of Wi-Fi, internet access, and other technical facilities is carried out within the scope of operational and technical possibilities. Continuous, fault-free, or uninterrupted availability is not owed. The member is obliged to use the internet and technical facilities exclusively within the framework of legal regulations. Illegal downloads, copyright infringements, cyberattacks, or other abusive uses are prohibited.
8. Security and Access
Means of access, keys, access codes, or other access authorizations must not be passed on to unauthorized third parties. Doors and secured areas must not be held open or made accessible for strangers.
9. Domiciliary Rights
The operator exercises domiciliary rights in all premises. The reasonable instructions of the operator and their employees must be followed. In the event of significant or repeated violations of the house rules, these GTC, or the legitimate interests of other users, the use of the premises may be temporarily prohibited. Further contractual and legal rights, in particular the right to termination for good cause, remain unaffected.
10. Operational Restrictions
The operator is entitled to temporarily block individual workstations or areas for objective reasons, in particular due to maintenance, repair, cleaning, security, or event measures, or to adjust the use organizationally. The legitimate interests of the members will be appropriately taken into account.
11. No Transfer of Membership
The membership and the associated right of use are personal or related to the registered company and may not be transferred to other persons or companies or left to third parties for use without the prior consent of the operator.
12. Commercial Activity and Legal Regulations
The member is responsible for ensuring that the business or professional activity carried out by them is legally permissible and that all necessary official permits, authorizations, or registrations are in place. The use of the premises for illegal or immoral activities, or activities significantly contrary to the interests of the operator, is prohibited.
§ 12 Domiciliary Rights
The Provider exercises domiciliary rights.
Persons may be excluded in particular in the event of
* disruptions to operations,
* insults,
* aggressive behavior,
* violations of the house rules,
* misuse of services,
* criminal acts.
⸻
§ 13 Misuse and Termination Without Notice
The Provider is entitled to terminate contracts without notice, in particular in the event of
* fraud
* suspicion of money laundering
* identity theft
* use for illegal purposes
* use for third parties
* shell companies
* repeated default of payment
* false information
* violations of official regulations
The Provider is entitled to inform competent authorities about relevant facts, provided that there is a legal obligation to do so or this is legally permissible.
⸻
§ 14 Video Surveillance
The entrance area and publicly accessible areas may be monitored by video.
Monitoring of meeting rooms or coworking workstations does not take place.
Storage is carried out exclusively in accordance with legal data protection regulations.
⸻
§ 15 Liability
The Provider is liable without limitation in the event of intent and gross negligence.
In the case of slight negligence, the Provider is liable exclusively for the breach of essential contractual obligations and only for the contractually typical foreseeable damage.
Liability for
* loss of data,
* lost profit,
* indirect damage,
* lost valuables,
* official decisions,
* delays by external delivery services
is excluded – to the extent permitted by law.
⸻
§ 16 Force Majeure
If the Provider cannot provide services or can only provide them to a limited extent due to force majeure (e.g., natural disasters, fire, water damage, power outages, pandemics, strikes, official orders, or comparable events), no claims for damages by the Customer shall exist for the duration of the impairment.
⸻
§ 17 Data Protection
The Provider processes personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the privacy policy.
The scanning service is carried out exclusively on behalf of the Customer.
⸻
§ 18 Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal.
With the express consent of the Customer, the Provider may begin the execution of the services before the expiry of the withdrawal period.
In this case, the right of withdrawal may expire prematurely in accordance with legal regulations.
For entrepreneurs (§ 14 BGB), there is no right of withdrawal.
⸻
§ 19 Final Provisions
German law shall apply exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is Berlin.
Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.
The invalid provision shall be replaced by the statutory regulation.
⸻
Cancellation Policy
Right of Withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the conclusion of the contract.
The withdrawal must be addressed to:
W & O Real Estate & Spaces GmbH
Prenzlauer Allee 7
10405 Berlin
Email:
info@p7globaloffice.berlin
Consequences of Withdrawal
In the event of an effective withdrawal, all payments received will be refunded within fourteen days.
Premature Expiry
The right of withdrawal may expire prematurely in accordance with § 356 BGB if the Customer has expressly requested that the Provider begin the service before the expiry of the withdrawal period, and the Customer has confirmed that they are aware of the expiry of the right of withdrawal.
This applies in particular to:
* Activation of the business address
* Scanning service
* Mail handling service
* Digital access
* Coworking memberships
* One-time services
For entrepreneurs, there is no 14-day right of withdrawal.