Terms and Conditions

General Terms and Conditions (GTC)
P7 Global Office Berlin
W & O Real Estate & Spaces GmbH
Status: October 14, 2026
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§ 1 Provider
The provider of the following services is:
W & O Real Estate & Spaces GmbH
Prenzlauer Allee 7
10405 Berlin
Phone: +49 30 556 43 446
Email: info@p7globaloffice.berlin
Web: https://p7globaloffice.berlin

Managing Directors:
Gökan Ozan
Enrico Wöhlert
These General Terms and Conditions apply to all contracts between W & O Real Estate & Spaces GmbH (hereinafter “Provider”) and its customers (hereinafter “Customer”).
Deviating conditions of the Customer shall only apply if they have been expressly confirmed in writing.
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§ 2 Subject Matter of the Contract
The Provider offers the following services, depending on the booked tariff:
* Virtual business address
* Registered business address
* Mail reception
* Mail forwarding
* Digital scan service
* Coworking workstations
* Flexible workstations
* Day offices
* Meeting rooms
* Seminar rooms
* Event spaces
* Additional services according to the service description
There is no entitlement to specific premises or specific workstations unless expressly agreed otherwise.
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§ 3 Conclusion of Contract
The contract is concluded by
* Online booking,
* written order,
* acceptance of an offer,
* written confirmation,
* or payment of the first invoice amount.
By concluding the contract, the Customer confirms that all information provided is complete and truthful.
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§ 4 Identity Verification
The Provider is entitled to request the following documents before the start of the contract or during the contract term:
* Identity card or passport
* Business registration
* Commercial register extract
* Articles of association
* Powers of attorney
* Beneficial owners
* Further legally required proofs
If required documents are not submitted despite request, the Provider may refuse services or terminate the contract extraordinarily.
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§ 5 Business Address
The provided business address may only be used for the company or person specified in the contract.
In particular, the following is prohibited:
* Use by third parties
* Registration of further companies without consent
* Use for shell companies
* Use for letterbox companies
* Use for fake shops
* Use for fraudulent or criminal purposes
* Reception of private mail from third parties
The Provider is entitled to check the actual use at any time.
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§ 6 No Guarantee of Professional Recognition
The Provider offers a registered business address.
However, the Provider does not guarantee that
the address will be recognized or accepted in each individual case.
The decision on this is made exclusively by the respective competent authorities.
Likewise, the Provider does not guarantee that the services offered are suitable for every type of business, profession, or activity requiring a permit.
The Customer is solely responsible for:
* complying with all legal requirements,
* obtaining necessary permits,
* fulfilling all reporting obligations.


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§ 7 Prices and Payment Terms
The prices published at the time of booking apply.
Billing is generally monthly in advance.
Payment is made via the agreed payment method, in particular by SEPA direct debit via Stripe.
For returned direct debits, a processing fee of €5 plus the actual bank costs incurred will be charged.
In case of payment default, the Provider is entitled to
* suspend services,
* block access,
* withhold mail delivery,
* terminate contracts extraordinarily.
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§ 8 Mail Handling Service, Mail Reception and Mail Power of Attorney
Within the scope of the respective booked tariff, the Provider accepts mail addressed to the Customer or to the company registered by the Customer at the business address Prenzlauer Allee 7, 10405 Berlin.
This includes, in particular, ordinary letters, large and maxi letters, as well as registered mail and other usual business mail, insofar as their acceptance by an authorized recipient is permissible. Mail reception generally takes place during the Provider’s regular opening hours.
1. Mail Reception Power of Attorney
By granting the Mail Reception Power of Attorney, the Customer authorizes W & O Real Estate & Spaces GmbH and its employees to accept mail addressed to the Customer or to the company registered by them at the business address Prenzlauer Allee 7, 10405 Berlin on their behalf.
The power of attorney includes, in particular, the authorization to accept ordinary letters and business mail as well as registered mail, insofar as their acceptance by an authorized representative is permissible, to confirm receipt to the respective postal or delivery service, to store the mail, and to forward it to the Customer according to the booked tariff.
The mail reception power of attorney is valid for the duration of the contractual relationship or until its prior revocation.
Shipments that, due to legal, official, or postal regulations, may only be handed over personally to the recipient or for which a special power of attorney is required, are excluded from this general power of attorney, unless a corresponding separate power of attorney is available.
2. Mail forwarding
If mail forwarding is part of the booked tariff or separately agreed, incoming mail will be sent to the forwarding address last provided by the Customer.
The Customer is obliged to keep their forwarding address and other contact details up to date and to notify changes immediately.
For delays, loss, or misdeliveries that occur after proper handover to an external postal or shipping service provider, the Provider is only liable within the framework of legal provisions.
3. Mail with c/o addition
Mail addressed to third parties using the name of a registered member as a c/o address will only be forwarded if a corresponding power of attorney from the actual recipient or their authorized representative is available and the Provider has agreed to the use.
If no sufficient power of attorney is available, the Provider reserves the right to refuse forwarding and to return the unopened mail to the postal service provider.
4. Scan Service and Opening Power of Attorney
If the Customer has booked a scan service and granted the corresponding power of attorney, they authorize W & O Real Estate & Spaces GmbH and its employees to open, inspect, digitize, and electronically provide business mail addressed to them or their registered company within the scope of the scan service.
Inspection is carried out exclusively to the extent necessary for the performance of the scan service. The scan service is regularly performed as part of operational processes, but not in real time.
The scan power of attorney is valid for the duration of the booked scan service and can be revoked at any time with effect for the future.
5. Packages and Excluded Shipments
Packages are only accepted if this is part of the booked tariff or expressly agreed. Package acceptance at any time cannot be guaranteed, especially outside regular opening hours.
In particular, bulky goods, cash-on-delivery shipments, dangerous goods, perishable goods, clearly unlawful shipments, and shipments whose acceptance is unreasonable for the Provider due to their nature, size, weight, or content will not be accepted.
6. Notification, Storage, and Deadlines
The Customer is obliged to keep their contact details up to date and to regularly retrieve their incoming, forwarded, or digitally provided mail.
The Customer remains solely responsible for complying with legal, official, judicial, tax, or other deadlines. The Provider is not obliged to legally check the content of incoming mail, recognize deadlines, or inform the Customer of such deadlines.
Uncollected or unf forwarded mail may be returned to the sender after an agreed or reasonable storage period or – if legally permissible – disposed of or destroyed at the Customer’s expense after prior notification.
6. End of Contract
Upon termination of the contractual relationship, the mail reception and, if applicable, the granted scan power of attorney generally also end.
After the end of the contract, the Provider is no longer obliged to accept, store, or forward incoming mail. Post-contractual mail forwarding or storage can be separately agreed upon and offered for a fee.
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§ 9 Use of Premises
The use of the rooms is governed by
* the booked tariff,
* the opening hours,
* the house rules,
* the booking system.
Workstations are available exclusively to registered members according to their booking.
There is no entitlement to a specific workstation.
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§ 10 Meeting Rooms and Event Spaces
Bookings are subject to availability.
In case of late arrival, the usage period will be shortened accordingly.
The Customer is liable for all damages caused by them or their guests.
Special cleaning services will be charged separately.
Legal maximum occupancy limits must be observed.
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§ 11 – Use of Coworking and Common Areas
1. Usage Times
The use of coworking and common areas is generally permitted Monday to Friday from 09:00 to 17:00 during regular opening hours. Excluded are public holidays and announced operational, closing, or special times. An entitlement to use outside opening hours only exists if expressly agreed in writing.
2. Availability of Workstations
Coworking membership entitles the user to use an available workstation, subject to availability. Unless a specific or fixed workstation has been expressly agreed, there is no entitlement to a specific workstation, room, or seat. Permanent reservation or occupation of workstations is not permitted.
3. Guests and Visitors
The reception of guests, customers, business partners, or other visitors in the coworking and common areas is only permitted after prior consultation and approval by the operator. Membership does not entitle third parties to independently or permanently use the premises or workstations. The member is liable within the framework of legal provisions for persons invited by them.
4. Meeting and Conference Rooms
The use of meeting, conference, or discussion rooms is not automatically part of coworking use, unless otherwise agreed in the respective tariff. Use is exclusively subject to prior booking and availability. Discounts applicable to members do not establish an entitlement to specific availability.
5. Proper Use and Consideration
The premises, furniture, technical equipment, and common facilities must be used carefully and exclusively for their intended purpose. Other members must not be disturbed, in particular by excessive noise, prolonged phone calls in common areas, inappropriate behavior, or other significant disturbances.
6. Personal Items
Personal items, documents, technical equipment, or other property may only remain on the premises outside the respective usage time with the express consent of the operator. The operator is liable for loss, theft, or damage to personal items exclusively within the framework of legal provisions.
7. Internet and Technical Facilities
The provision of Wi-Fi, internet access, and other technical facilities is made within the scope of operational and technical possibilities. Uninterrupted or continuous availability at all times is not guaranteed. The member is obliged to use the internet and technical facilities exclusively within the framework of legal provisions. Unlawful downloads, copyright infringements, cyberattacks, or other abusive uses are prohibited.
8. Security and Access
Access means, keys, access codes, or other access authorizations may not be passed on to unauthorized third parties. Doors and secured areas may not be left open or made accessible to unauthorized persons.
9. House Rules
The operator exercises the house rules in all premises. The reasonable instructions of the operator and its employees must be followed. In the event of significant or repeated violations of the house rules, these GTC, or the legitimate interests of other users, the use of the premises may be temporarily prohibited. Further contractual and legal rights, in particular the right to termination for good cause, remain unaffected.
10. Operational Restrictions
The operator is entitled to temporarily block individual workstations or areas for objective reasons, in particular due to maintenance, repair, cleaning, security, or event measures, or to adapt their use organizationally. The legitimate interests of the members will be appropriately considered.
11. No Transfer of Membership
Membership and the associated right of use are personal or related to the registered company and may not be transferred to other persons or companies or made available to third parties for use without the prior consent of the operator.
12. Commercial Activity and Legal Regulations
The member is solely responsible for ensuring that their commercial or professional activity is legally permissible and that all necessary official permits, licenses, or registrations are available. The use of the premises for unlawful, immoral, or activities significantly contrary to the interests of the operator is prohibited
§ 12 House Rules
The Provider exercises the house rules.
Persons may be excluded, in particular, in cases of
* operational disruptions,
* insults,
* aggressive behavior,
* violations of the house rules,
* misuse of services,
* criminal acts.
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§ 13 Misuse and Extraordinary Termination
The Provider is entitled to terminate contracts without notice, in particular in cases of
* fraud
* suspected money laundering
* identity theft
* use for illegal purposes
* use for third parties
* shell companies
* repeated payment default
* false information
* violations of official regulations
The Provider is entitled to inform competent authorities about corresponding facts, insofar as there is a legal obligation to do so or it is legally permissible.
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§ 14 Video Surveillance
The entrance area and publicly accessible areas may be video-monitored.
Meeting rooms or coworking workstations are not monitored.
Storage is carried out exclusively in accordance with legal data protection regulations.
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§ 15 Liability
The Provider is liable without limitation for intent and gross negligence.
In cases of slight negligence, the Provider is liable exclusively for the breach of essential contractual obligations and only for the foreseeable damage typical for the contract.
Liability for
* data loss,
* lost profits,
* indirect damages,
* lost valuables,
* official decisions,
* delays of external delivery services
is – insofar as legally permissible – excluded.
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§ 16 Force Majeure
If the Provider cannot provide services or can only provide them to a limited extent due to force majeure (e.g., natural disasters, fire, water damage, power outages, pandemics, strikes, official orders, or comparable events), the Customer has no claims for damages for the duration of the impairment.
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§ 17 Data Protection
The Provider processes personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the privacy policy.
The scan service is performed exclusively on behalf of the Customer.
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§ 18 Right of Withdrawal
Consumers have a statutory right of withdrawal.
With the express consent of the Customer, the Provider may begin performing the services before the expiry of the withdrawal period.
In this case, the right of withdrawal may expire prematurely in accordance with legal provisions.
For entrepreneurs (§ 14 BGB), there is no right of withdrawal.
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§ 19 Final Provisions
German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is Berlin.
Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions remains unaffected.
The statutory provision shall replace the invalid regulation.
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Instructions on Withdrawal
Right of Withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the conclusion of the contract.
The withdrawal must be addressed to:
W & O Real Estate & Spaces GmbH
Prenzlauer Allee 7
10405 Berlin
Email:
info@p7globaloffice.berlin

Consequences of Withdrawal
In the event of an effective withdrawal, all payments received will be refunded within fourteen days.
Premature Expiry
The right of withdrawal may expire prematurely in accordance with § 356 BGB if the Customer has expressly requested that the Provider begin the service before the expiry of the withdrawal period and the Customer has confirmed that they are aware of the expiry of the right of withdrawal.
This applies in particular to:
* Activation of the business address
* Scan service
* Mail handling service
* Digital access
* Coworking memberships
* One-time services
For entrepreneurs, there is no 14-day right of withdrawal.
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